CUSTOMERS NEEDS GO FIRST THAT’S OUR #1 COMPANY VALUe
Get the support you need to propel your business forward
Active
SKY ENGINE AI Support is dedicated to offering high-quality solutions that enable you to simulate training data and get data-driven business insights and outcomes. Whatever the task, we are focused on helping projects to get the right data in the Synthetic Data Cloud.
Collaborative
We are a team of subject matter experts dedicated to your success. SKY ENGINE AI Support collaborates with you to maximise the Synthetic Data Cloud's benefits for your organisation. We share best practices while listening, learning, and connecting, allowing you to handle the most diversified data generation and AI models training workloads.
Predictive
SKY ENGINE AI team is the “first customer” and you can get the benefits of anything we’ve learned developing and using Synthetic Data Cloud. Such information combined with customers’ feedback enables continuous improvements to create even more powerful SKY ENGINE AI product.
24/7 access to customer service, documentation and knowledge base.
Experience dedicated support with a designated Support Manager and access to a Senior Support Engineering team.
Receive robust health reports and recommendations, as well as operations deep dives, and remediation advice.
Tailored, curated release information and guidance to ensure you will be prepared for any updates.
Dedicated team to support you onsite with trainings and operations.
- 1h
- 2 business hours
- 1 business day
- 2 business days
24/7 access to customer service, documentation and knowledge base.
Experience dedicated support with a designated Support Manager and access to a Senior Support Engineering team.
Receive robust health reports and recommendations, as well as operations deep dives, and remediation advice.
Tailored, curated release information and guidance to ensure you will be prepared for any updates.
Dedicated team to support you onsite with trainings and operations.
- 1h
- 2 business hours
- 1 business day
- 2 business days
24/7 access to customer service, documentation and knowledge base.
Experience dedicated support with a designated Support Manager and access to a Senior Support Engineering team.
Receive robust health reports and recommendations, as well as operations deep dives, and remediation advice.
Tailored, curated release information and guidance to ensure you will be prepared for any updates.
Dedicated team to support you onsite with trainings and operations.
- 15 minutes
- 2 hours
- 4 hours
- 1 business day
24/7 access to customer service, documentation and knowledge base.
Experience dedicated support with a designated Support Manager and access to a Senior Support Engineering team.
Receive robust health reports and recommendations, as well as operations deep dives, and remediation advice.
Tailored, curated release information and guidance to ensure you will be prepared for any updates.
Dedicated team to support you onsite with trainings and operations.
- 15 minutes
- 2 hours
- 4 hours
- 1 business day
24/7 access to customer service, documentation and knowledge base.
Experience dedicated support with a designated Support Manager and access to a Senior Support Engineering team.
Receive robust health reports and recommendations, as well as operations deep dives, and remediation advice.
Tailored, curated release information and guidance to ensure you will be prepared for any updates.
Dedicated team to support you onsite with trainings and operations.
SUPPORTED COMPUTING ENVIRONMENTS
Getting Started with SKY ENGINE AI
Explore the tutorials, videos, articles, andother resources focused on getting you up to speed on using SKY ENGINE AI
SKY ENGINE AI Documentation
Easily find required information you need to use SKY ENGINE AI, including tutorials, references, guides, and details for commands, functions, and operators.
SKY ENGINE AI Announcements
Check essential information about expecting release notes, updates and changes